Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

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Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

-- Anonymous

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Sometimes we just have to let things go.

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You can sit down and write the book that you have been postponing for a year.

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128. Smiles are free but they are worth a lot.

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