Uncontrolled variation is the enemy to quality.

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Uncontrolled variation is the enemy to quality.

-- Anonymous

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I put my heart and my soul into my work, and have lost my mind in the process.

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The person whose doors I enter with most pleasure, and quit with most regret, never did me the smallest favor.

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The one who decides to wipe the tears of the poor must have the money to buy the tissue…

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You have moments of grief in life, and if you can put pen to paper and capture that, that’s something wonderful. I can revisit actual songs about past deaths, and I know that emotion is as true now as it was then. –

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