The biggest cost of poor quality is when your customer buys it from someone else because they didn’t like yours.

Quotern

The biggest cost of poor quality is when your customer buys it from someone else because they didn’t like yours.

-- Anonymous

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Everything that has a beginning has an ending. Make your peace with that and all will be well.

-- Jack Kornfield

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A hard beginning maketh a good ending. ~

-- John Heywood

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Not forgiving is like drinking rat poison and then waiting for the rat to die. –

-- Anne Lamott

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Please watch out for each other and love and forgive everybody. It’s a good life, enjoy it. –

-- Jim Henson

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Even the smallest person can change the course of the future.-The Lord of the Rings (2001)

-- Anonymous

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