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Quality is not what happens when what you do matches your intentions. It is what happens when what you do matches your customer’s expectations.
-- Anonymous
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I’m not a doctor. I just have a tremendous amount of common sense.
-- Anonymous
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Courage; Kindness; Friendship; Character – These are the qualities that define us as human beings, and propel us, on occasion, to greatness. –
-- R.J. Palacio
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We think too much about effective methods of teaching and not enough about effective methods of learning.
-- Anonymous
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Even though quality cannot be defined, you know what quality is.
-- Anonymous
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Nothing will work unless you do.
-- Anonymous
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