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Making a wrong decision is understandable. Refusing to search continually for learning is not. ~
-- Phil Crosby
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Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
-- Phil Crosby
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Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric. –
-- Phil Crosby
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